The Overlook is located next to the Great Smoky Mountain National Park. Wildlife, including black bears, frequent the area looking for food. While black bears are typically shy and can be scared away easily by yelling, do not provoke or approach a bear. Be especially mindful of bears with cubs as this can make them more protective and aggressive.

This is a reminder to keep all food inside (including coolers), or in the bear-proof trash bins and all doors of the cabin closed at all times. Also, be sure to lock your car doors- bears are capable of opening the car door when smelling food inside.

Most importantly; DON’T FEED THE BEARS. This increases their boldness and can lead to dangerous situations for you, other people and the bear. It is also illegal and enforced.

Don’t be alarmed or concerned- bears are simply looking for easy snacks and tend to retreat quickly around humans. However, I wanted to reiterate these bear safety measures. 🐻
More information can be found here:

https://www.nps.gov/grsm/learn/nature/black-bears.htm

https://www.nps.gov/subjects/bears/safety.htm

You were provided a specific door PIN and instructions via the booking platform as well as via text message before your arrival. Type that code to unlock the front door.

Please lock the doors of the cabin each time you leave (press the lock symbol on the keypad to lock).

In the case of no battery power, there is an emergency backup key. Please text or call us to access it.

WiFi Network:  Overlook-Guest

WiFi Password: Overlook

Or use one of the scannable QR codes at the cabin to log on

To maintain the highest standards possible, we drain, clean and refill and add chemicals to the hot tub between each guest’s visit.

However, due to possible time lapses since the prior guest or possible unauthorized use of this tub, we cannot warrant the condition of the hot tub. Chemicals are used to maintain and correct Ph balance. USE AT YOUR OWN RISK. The owners and management are not liable for any allergic reactions such as rash, infection, or discoloring of swim attire or damage to jewelry. If in doubt, do not use.

• Please be sure to latch the door to the hot tub area back upon exiting – this keeps the bears from learning the backstroke, and destroying the hot tub.
• Please shower before your use the hot tub. Never use soaps, bubble baths, lotions or oils in the tubs. They may harm the motor and cause bacteria to grow. You will be charged for replacing the filter is soap is found in the hot tub filter.
• It is best, and usually more fun, to have someone in the hot tub with you. If you are in the spa alone, make sure someone in the cabin is aware that you are in the tub and how long you have been in it.
• Water attracts children. NEVER allow a child to be in the hot tub unattended. Children under the age of 6 are not allowed in the hot tub for their safety.
• Do not use the hot tub if you are pregnant or have a medical condition such as heart problems, high or low blood pressure, diabetes, or other health issues.
• Alcohol and drugs can be dangerous while using a hot tub. Immediately leave the hot tub if you feel uncomfortable or sleepy. Alcohol, drugs, and medication may impair your judgment and you could become unconscious and drown.
• Do not use the hot tub if you are taking medication that makes you drowsy or affects your circulation.
• Be aware of the amount of time you have been in the tub. Soaking in the warm water can raise your body temperature to dangerous levels. 15 minutes in water no warmer than 104° is considered safe.
• Please do not use glass containers in or around the hot tub.
• Do not use if you have an open wound, cut or infection.
• No electrical appliances in or close to the hot tub.
• Do not sit or stand on the hot tub cover. If the lid is damaged during your stay there will be a $400 replacement cost.

We have provided towels for each guest to use inside the property. If you feel like some are missing, please let us know.

We have provided a hairdryer; please place them back when used.

The laundry room is located on the bottom floor.

DO NOT flush feminine pads, tampons, baby wipes, or flushable wipes down the toilet. This can damage the plumbing and lead to an all-around bad vacation for everyone!

Every couple of months the arcade game needs to be reset. The instructions are pretty straightforward, and you are welcome to do it yourself to get it up and running again!

Here is how to reset the arcade game:

On the back of the console, there should be a phillips head screwdriver velcroed to the back. Use that to unscrew two screws on the top of the panel
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Looking down from the top, near the left side, there is a yellow reset button that you have to hold down to reset the unit.
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It may take a few minutes to boot back up- don’t press anything and it should boot up fine.
While it reboots, please be sure to replace the screws and put the screwdriver back behind the console.

Sorry about the inconvenience, but let me know if that works for you, or if you have any questions! Have a great stay!

We will send you a message the day prior to check-out with this information.

Check-out time is 10am. We ask that you help make the cleaning streamlined so the next guest can arrive on time:

• Fill and run the dishwasher
• Place the electrical equipment back as you found them, including any cords
• Take the trash to the outside bin, make sure the metal cage is securely closed. If you have trash that won’t fit in the bin, leave it inside the cabin- do not leave trash outside and not in the metal cage.
• Please place all towels in a pile in the bathroom
• Turn off TV’s, lights, fireplaces, and lock the house as you leave
• Take a look around the cabin and make sure you are not leaving behind any personal belongings

If anything minor was broken or a spill occurred, please let us know so we can correct it prior to the next guest’s arrival.